Office Hours
Mon - Fri: 8:00am - 5:00pm
Make an Appointment
Patients are seen by appointment – on the same day the appointment is made if possible. To schedule an appointment, please call (956) 350-3901 during regular business hours.
Please call in advance for office visits. Make follow-up appointments as you leave. We make every effort to stay on schedule although emergencies do arise. If we are seriously delayed, we attempt to notify patients beforehand.
Or request an appointment via our online scheduling tool
Schedule your next visit online.
New Patients
New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.
Billing
We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards.
Insurance
We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.
We recommend that you call your insurance company to verify that we participate with your plan.
Please notify us if you have any change in your name, phone number, address, or insurance as soon as it occurs. And please be prepared to present your insurance card at every visit.
Cancellations or Rescheduling
To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. Doing so will allow our office to make that appointment time available to others. Should you fail to reschedule and miss your appointment (3) three consecutive times, you will be discharged from the practice. We make every effort to stay on schedule, although emergencies arise.
Refill Requests
All prescription refills will be done within 24 hours of notice to our office.
Forms Service
We require 48 hours notice on all forms to be filled out. We will notify you once the form has been completed.
Release of Medical Records
We will try to get a copy of your records to you at the time you ask; however in the event we cannot, you will be able to get your records within 24 hours. You will have to sign a release for all records.
After-Hours & Emergencies
If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (956) 350-3901 and our answering service will assist you.